Student Solution

-->

"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

1 University

1 Course

1 Subject

Marketing Research-Assignment 2

Marketing Research-Assignment 2

Q The New Coke fiasco is a classic example of one of the biggest challenges in market research: knowing what you need to know to make a good decision. Before Coca-Cola launched 'New Coke' they had invested US$4,000,000 in market research and undertook 200,000 blind taste tests. In all these blind (unbranded) taste tests the New Coke outperformed both Pepsi and existing Coke. These blind taste tests were the basis of the launch of 'New Coke' in 1985. The launch was a fiasco. How had Coca-Cola management got it so wrong? This activity aims to give you a place to apply course materials to solve this problem. Students should pick a failed product (other than New Coke) and identify what went wrong and what they would do differently to re-launch it if they were the marketing director of that product. So, what research was/wasn't done? Was it reliable? Was the wrong target market identified? Was the timing wrong? Was a proper positioning strategy used? Was the correct pricing strategy implemented? Did the ad campaign (if there was one) used generate awareness? Was the forecast realistic? Did they cannibalize from another market? You'll need to research what went wrong and then provide a plan for how you would address it for a successful launch. A big component of this activity is identifying what research you would do in order to create a successful launch this time around. In your paper, write a brief summary of the company and discuss its past, present, and future position in the market. Indicate the company’s market share, target market, and market strategy. In addition, analyze the organization’s primary competitors. Identify the key competitive factors driving the competition i.e. price, product differentiation, etc.

View Related Questions

Solution Preview

For this assignment I have chosen the Amazon Fire Phone as the required failed product. Amazon is the most powerful online retail service with the largest share of the market. From the past decade Amazon has started to experiment on some of the additional technological platforms. In 2006, Amazon has launched its cloud service, the Amazon Web Service (AWS). Today, AWS is dominating the cloud hosting market by competing with the Microsoft Azure, and Google Cloud Service. Around 2006, Amazon has introduced Amazon Unbox, which is later named as the Amazon Prime, the online streaming service from Amazon. Today, Amazon Prime is one of the greatest competitors of the Netflix. In 2014, Amazon has launched its own phone, named Amazon Fire Phone, but unlike the other products of the Amazon it fails terribly to make its mark on the consumer market.